At CLARE’S Harley-Davidson® of Niagara our Service Department is committed to offering excellent service for your genuine Harley-Davidson® motorcycle.
We believe the only way to provide the best service is to employ the best staff, use the best tools & equipment, & utilize the most current technology.
CLARE'S Harley-Davidson® has certified technicians to provide excellent customer service.
The credibility of our Service Department is superb. Specializing in stock & high performance, we are equipped to make your bike suitable for you and your taste. We have top factory-trained technicians on duty during all business hours.
To achieve our goal of complete customer satisfaction we insist on maintaining a factory-trained, award-winning team and make sure that our Technicians keep their skills current by attending yearly training sessions and studying the Harley-Davidson® PHD program materials on their own time.
Our fully equipped department has the most up-to-date technology and equipment available to service your genuine Harley-Davidson® motorcycle and we use only genuine Harley-Davidson® Parts & Accessories.
We are proud to offer any level of customization and performance work and pride ourselves on being able to make a bike as individual as its owner.
Why H-D® Authorized Service?
Uniquely qualified to care for H-D® motorcycles. Immediate access to factory warranty/service history. Up-to-date training on safety campaigns, engine management system upgrades and technical information. Cutting-edge diagnostic equipment, specialty tools and service techniques. Immediate access to H-D® factory resources.
Peace of mind from H-D® Genuine Motor Parts & Accessories.
BOOK YOUR SERVICE APPOINTMENT TODAY!
CALL 905-684-4647 OR TOLL FREE 1-866-979-7403
If you have questions or comments regarding your current or past experience(s) with the CLARE’S Harley-Davidson® Service Department we would love to hear from you.
Make sure your Harley-Davidson® motorcycle is receiving the regular maintenance it needs.
CLARE'S Harley-Davidson® recommends following your Harley-Davidson® motorcycle service intervals. We use only Genuine Harley-Davidson® Motor Parts.
For quality products designed for your motorcycle, CLARE'S Harley-Davidson® recommends Genuine Harley-Davidson® Motor Accessories.
We give more than just routine service. We customize it. After all, everyone's different, just like your personalised Harley-Davidson® motorcycle. So we take the time to talk to you about your riding experience and how it can be made even better.
We'll ask questions about your experience on the bike, your plans for long trips, and any particular areas you'd like to address.
For example, depending on your needs, you could have a chrome oil filter instead of a black oil filter, or SYN3 lubricant instead of H-D 360 motor oil, or perhaps even a full motorcycle detail instead of the standard bike wash. It all depends on your personal needs.
Your service is the ideal time to add extras or upgrade parts - after all, why pay twice for labour if you don't have to? Installing new custom brake rotors at the same time as replacing wheel bearings, for example, saves you the labour cost of having the wheels removed twice. The result? Fewer service visits mean more cash in your wallet, more time in the saddle, and the assurance that you're getting genuine motor parts and accessories.
When your next 5,000 miles service is due, you might want to consider items that will enhance your experience and complement your personal riding habits. How about:
A backrest to enhance comfort or Premium Touring Luggage to carry gear on a long trip
A windshield and fairing lowers to reduce the cold air blast and heated hand grips and seat to warm the body, which can extend your riding season
A cosmetic trim that matches the motorcycle and completes the look
A Screamin' Eagle® air cleaner, street-legal performance mufflers and a fuel injection revision to enhance power.
The choice is yours. We just want to give you maximum value and benefit so you can be back on the road safe, sound, and satisfied.
At CLARE’S Harley-Davidson® we have a 20-bay service department. Along with regular maintenance and customization, we also offer seasonal packages to make sure that your bike keeps running in top form.
MORE THAN AN OIL CHANGE
If you think a routine service is little more than an oil change, you're in for a surprise. Think of it more as a full-body check at the doctors. We're testing more than your gears: we're inspecting, adjusting and lubricating dozens of items, as well as looking out for telltale signs of future problems. This way, we're making sure you're saving money in the long run.
It's all about personal service. It's all about your wants as well as the bike's needs: as well as asking if there is anything you want looking at closely, you'll be asked about comfort (yours and your passenger's); whether you have long trips planned, if you want to enhance your bike's look, and if you're happy with its sound and power.
It's a big job, and we put our hearts into it. Take a 1,000 mile service on a 2013 Touring model. We look at 23 areas and take more than 50 items, and then take it out on the road for a test. And this is the least complicated stage. As your bike clocks up the miles, we look at the leaks and squeaks as well: an oil weep, for example, could indicate a gasket or seal issue. At 24 months, for example, we'll be doing a brake fluid flush, and at 36 months, we're testing your battery health.
As you'd expect, the time it takes to complete depends on the bike's age, mileage, damage, and wear and tear. And like you, every bike is different: the more customized it is, the longer it's going to take to remove and replace to perform the service.
But it's not just the time you're paying for: it's the expertise and the equipment. Only our techs have access to the specific tools your Harley-Davids® needs, only our techs have access to our factory information, updates and procedures, and only our techs have been trained to deal specifically with Harley-Davidson® motorcycles.
So, as you can see, our service is anything but routine.
Service Department Hours
CLOSED Sunday & Statutory Holidays
OPEN TUESDAY - FRIDAY 9:00 AM - 5:00 PM
SATURDAY 9:00 AM - 4:00 PM